Seller Privacy Policy

This Seller Privacy Policy explains how Edusekart ("Platform", "We", "Us", "Our"), a brand operated by Eduse Marketing Private Limited, collects, uses, stores, processes, shares, and protects information provided by sellers using the Edusekart Seller Platform.

By registering as a seller, submitting documents, listing products, or using seller services provided by Edusekart, you consent to the collection and processing of your information as described in this Seller Privacy Policy.

Purpose of This Policy

This policy is designed to help sellers understand:

What information we collect.
Why we collect it.
How it is used.
How it is protected.
When it may be shared.
Your rights regarding your information.

Information We Collect

To onboard and operate seller accounts, Edusekart may collect various categories of information.

Business Information

Business Name
Business Address
Business Type
Contact Information
Authorized Representative Details
Business Registration Information

Tax Information

GST Number
GST Registration Certificate
PAN Number
PAN Card Copy
Tax Compliance Information

Banking Information

Bank Account Holder Name
Bank Account Number
IFSC Code
Cancelled Cheque
Settlement Information

KYC Information

Identity Documents
Address Proof Documents
Business Verification Documents
Compliance Verification Documents

Platform Activity Information

Product Listings
Inventory Information
Order Information
Sales Data
Performance Metrics
Customer Service Records
Marketplace Activity Logs

Technical Information

IP Address
Browser Information
Device Information
Operating System
Login Activity
Session Information
Geolocation Data

How We Use Seller Information

Seller information may be used for:

Seller registration and onboarding.
Identity verification.
KYC compliance.
Tax verification.
Marketplace operations.
Order management.
Settlement processing.
Fraud prevention.
Risk management.
Platform security.
Customer support.
Regulatory compliance.
Performance monitoring.
Business analytics.
Platform improvements.

Seller Verification

Edusekart may verify seller information before approving a seller account and may conduct additional verification reviews at any time during the seller relationship.

Failure to provide requested information may result in account restrictions, delayed approvals, or account suspension.

Settlement Processing

Seller banking information is used exclusively for payment settlements, refunds, adjustments, chargebacks, and other financial transactions related to marketplace operations.

Sellers are responsible for maintaining accurate banking information within their seller accounts.

Information Sharing

Edusekart does not sell seller personal information to third parties.

Seller information may be shared only where necessary with:

Payment service providers.
Banking partners.
Verification service providers.
Government authorities.
Regulatory agencies.
Professional advisors.
Technology service providers.
Legal authorities when required by law.

Publicly Visible Seller Information

Certain seller information may be displayed publicly on the marketplace to improve transparency and customer trust.

Examples may include:

Seller Store Name
Seller Ratings
Seller Reviews
Business Location
Seller Performance Indicators

Sensitive information such as PAN, bank account details, verification documents, and internal compliance records will not be publicly displayed.

Data Security

Edusekart implements appropriate technical, administrative, and organizational measures to safeguard seller information from unauthorized access, disclosure, misuse, alteration, or destruction.

However, no internet-based system can guarantee absolute security, and sellers acknowledge the inherent risks associated with online data transmission.

Data Retention

Seller information may be retained for as long as necessary to:

Maintain seller accounts.
Process transactions.
Meet legal obligations.
Resolve disputes.
Prevent fraud.
Enforce agreements.
Maintain business records.

Cookies and Analytics

The Seller Platform may use cookies, analytics tools, and tracking technologies to improve functionality, monitor performance, enhance security, and improve seller experience.

Analytics technologies may include:

Google Analytics
Google Tag Manager
Meta Pixel
Internal Analytics Systems

Seller Rights

Subject to applicable laws, sellers may have the right to:

Access their information.
Update information.
Correct inaccuracies.
Request information regarding processing activities.
Request account closure where legally permissible.

Account Closure

Upon seller account closure, certain information may continue to be retained where required for legal, tax, accounting, regulatory, fraud prevention, or dispute resolution purposes.

Policy Updates

Edusekart reserves the right to update this Seller Privacy Policy at any time.

Updated versions will be published on the platform and become effective immediately unless otherwise stated.

Grievance Officer

For privacy-related concerns, complaints, or grievances, sellers may contact:

Avkash Goyal
Grievance Officer
Email: avkash@edusekart.com
Phone: +91 7888673594

Contact Seller Support

Email: sellers@edusekart.com
Phone: +91 7888673594

By using the Edusekart Seller Platform, you acknowledge that you have read, understood, and agreed to this Seller Privacy Policy.